Terms and Conditions

Please make sure the email address you provide to us is correct and your mailbox is in proper working order. All order confirmations are sent to that e-mail address.

Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.
Before placing an order with us, please read our Returns Policy. By placing an order with us, you agree to abide by our Returns policy.

We have updated our Privacy policy to be GDPR compliant.

The information you provide on this site will be held by KhaleejiAbaya.Com and not by any third parties.

The information you provide on this site may be held and used by us for any of the following purposes: order processing, administration of customers’ orders and/or accounts, dealing with inquiries or complaints, crime and fraud prevention, marketing our products and services generally or for sending information to you about our products from time to time.

If you sign up to our newsletter we may use your email address to send you information about products or services. You can opt out of these at any point and you can ask for personal data to stop being recorded at any time. Please email us at admin@khaleejiabaya.com with your request.

All of the personal details that you provide to us are securely stored on our Hosting Provider servers. Our website has a valid SSL certificate and we also secure our website using sucuri.net, known globally as one of the leading website security companies in the world.

Our data controller is Khaleejiabaya.com. Our contact details are:

Address: Stockton Business Centre, 70-74 Brunswick Street, Stockton-on-Tees, TS18 1DW (NOTE: this is our administrative address only and NOT the location of our warehouse, so any returns sent to this address will NOT be acknowledged. For returns information visit Returns Policy).

Email: admin@khaleejiabaya.com

Phone: +44 (0) 7396 039895

Our website KhaleejiAbaya.Com makes use of cookies to distinguish you from other users on our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
The cookies used on KhaleejiAbaya.com fall into the following categories:

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. Accepting essential cookies is a condition of using KhaleejiAbaya.com, so if you prevent these cookies we can’t predict how the website will perform during your visit.

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve the functionality of our website and understand what interests our users.

These are used to recognise you when you return to our website. KhaleejiAbaya.com uses functionality cookies to show you when you’re logged in to the website and saves any settings you make have changed on the wbsite.

These cookies record your visit to our website, the pages you have visited and the links you have followed.
KhaleejiAbaya.com uses targeting cookies to link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites, provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in, provide third parties with information on your visit so they can direct you to KhaleejiAbaya.com products you may be interested in. You can control whether or not these cookies are used, but preventing them may stop us from offering you some of our online services. Most of these cookies are managed by third parties, and you may use the third parties’ own tools to prevent these cookies.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price and on agreement to our Terms and Conditions.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. KhaleejiAbaya.Com reserves the right to be liable for any items lost / damaged by Royal Mail.

We make every effort to ensure that the products we sell are fit for purpose and KhaleejiAbaya.Com is NOT responsible for damage caused due to incorrect care of garments, or wear and tear caused by customers purchasing an unsuitable size. We advise that all of our clothing is hand washed.

In order to contract with KhaleejiAbaya.Com you must be over 16 years of age and possess a valid credit or debit card issued by a bank acceptable to us. KhaleejiAbaya.Com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be KhaleejiAbaya.Com. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

When placing your order, we will invite you to write a review for your order on receipt of your order. If you accept this invitation, this is also acceptance of our Terms & Conditions.

(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. We reserve the right to cancel any order up to the point of delivery, without providing a reason.

(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) Payment
Prices are quoted in UK pounds, Euros or US dollars. You must pay the product price in the currency that is selected or quoted. If you do not hold an account in the relevant currency you may pay using the payment methods provided, and your card company (or Paypal) should exchange the amount charged to the currency of your country at the current rate.
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law KhaleejiAbaya.Com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect KhaleejiAbaya.Com’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with KhaleejiAbaya.Com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to KhaleejiAbaya.Com.

Indemnity

You agree to indemnify, defend and hold harmless KhaleejiAbaya.Com, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation

KhaleejiAbaya.Com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and KhaleejiAbaya.Com. Any waiver of any provision of the Terms of Service will be effective in writing and signed by a representative of KhaleejiAbaya.Com.

Right to Cancel

You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of fourteen working days, beginning on the day you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract, and according to our Returns Policy.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.